RESZI PRIVACY POLICY
This Reszi Privacy Policy sets forth how Reszi, LLC (“Reszi”) collects, uses, stores, and discloses your personal information when:
- You access and use the Reszi website available at www.reszi.com, other applications or websites we own or operate (“Sites“);
- You access or use Reszi’s homes, products or services (collectively, “Services“);
- You communicate with us in any manner, such as by digital means (email, text, or web portal) or telephone; and
- Reszi interacts with certain third-parties.
Introduction
- Reszi collects the following categories of personal information: Identifiers, Customer Records, Internet or Other Electronic Network Activity Information, Commercial Information, Professional and Educational Information; Audio, Electronic, Visual, Thermal , and Related Information; Sensitive Personal Information. These categories are described in greater detail below.
- Reszi uses your personal information for a variety of purposes, including providing our Sites and/or Services, securing data we hold, communicating with you, and complying with legal obligations. A more detailed list is provided below.
- Reszi owns the data it collects and may sell such data, or may share such data with third-parties who may provide you advertisements based on your activity across different websites (a practice commonly known as “targeted advertising”).
- Reszi retains your personal information for so long as is reasonably necessary and proportionate to the original purpose for which we collected the information. We base our criteria in determining appropriate retention periods on your expectations as well as our legal/regulatory requirements, contractual requirements, and business needs.
Collection
When you create an online account, complete a lease application or employment application, enter into a lease agreement, make a payment, sign-up for payment services, sign up for email alerts, or otherwise communicate with us, Reszi may collect a variety of information.
Collected data is first categorized by type. Generally, such data fits into one or more of the categories listed below.
- Identifiers. This includes information such as your name, signature, alias, postal address, and telephone number, unique personal identifier, online identifier, IP address, Reszi account log-in, e-mail address, account name, Social Security number, driver’s license number, passport number.
- Commercial Information. This includes information such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Customer Records. This includes information such as your name, signature, contact information, government identification number (e.g., a passport), and financial account numbers (e.g., a bank account or credit card number).
- Internet or Other Electronic Network Activity Information. This includes information such as network activity information, browsing history, search history, and information regarding your interaction with an Internet website, application, or advertisement.
- Geolocation. We may collect your precise location in limited circumstances, such as when you access our Site or Services online.
- Audio, Electronic, Visual, Thermal, and Related Information. This includes information such as photographs, video recordings, and recorded messages.
- Professional and Educational Information. This includes information such as your income and current or prior job history.
- Sensitive Personal Information. This includes information such as your government identification number, Reszi account information, financial account details, and precise geolocation data.
After categorized generally, Reszi organizes the data with greater specificity, such as below:
- Account Information. Your Reszi username and password.
- Demographic Information. Information such as your age, gender, zip code, and country.
- Government Identifiers. Data such as your driver’s license number, passport number, or other government identification number.
- Profile Information. Information such as your interests, preferences, transaction history, and favorites.
- Contact Information. Data such as your name, email address, physical address, phone number, or other contact information.
- Location Information. Data such as your address, zip code, and location of your device.
- Device Information. Data from which your device could be identified, such as device type and device ID, browser type, pages viewed, Services purchased, and other related location information.
- Usage Information. Data about your activity on our Sites, including browsing history, search history, interaction data, crash data, performance and other diagnostic data, browser type, pages viewed, Services purchased, and other usage information.
- Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information.
- Financial Information. Details including salary, income, and other information relating to your financial history.
- Other Information. Other information you provide to us during your communications with Reszi, including with Reszi customer support.
- Transaction Information. Data about purchases of our Services or transactions we, or a prospective or current resident, facilitated through our Sites or Services.
Sources of Data Collection
We collect your personal information from you (or your devices). We also collect personal information from third-parties, such as credit reporting agencies, rental databases, and government agencies.
Uses of Data Collected
We use your personal information for various business purposes. The chart below details the purposes for which we used personal information in the last 12 months along with what types of data we used for each purpose:
Purpose | Data Categories Involved |
Providing you with our Sites and Services. |
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Customizing your experience on our Sites and when you use our Services. |
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Verifying your eligibility to use our Sites and Services and protecting against criminal, fraudulent, or other unlawful or inappropriate behavior. |
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Delivering information to you that, in some cases, is targeted to your interests, such as targeted banners, new Services, and promotions. |
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Improving our marketing and promotional efforts. |
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Analyzing the usage of our Site and improving our Sites and Services, including through the use of analytical, session replay, and other related cookies and technologies. |
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Obtaining further information about you, for example in performing background and credit checks, etc., should you ask to be qualified for certain Services. |
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Contacting you and providing you with information about new Sites and Services we may offer. |
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Resolving disputes, investigating problems, or enforcing our Terms. |
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Helping diagnose problems with our servers and managing our Sites and Services to enhance our Sites and Services based on the usage pattern data we receive. |
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Performing a corporate reorganization, such as a merger, acquisition, sale of assets, bankruptcy, or related transaction. |
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We obtain consent, when legally required, for processing sensitive personal information. Our website is not intended for or directed toward minors. As such, we do not have actual knowledge of any sold or shared data of any individual who is under the age of 18.
Disclosure of Data
Reszi may disclose your information to Reszi affiliated companies, our partners, service providers who act on our behalf, and other third-parties, including:
- With Your Consent. We may disclose your information with your consent, which may be obtained in writing, online, through “click-through” agreements, when you accept our terms for our Sites, orally (including over the telephone), or by other means. For example, if you submit an application to rent a home, you consent to the disclosure of your information to third-party service providers, as necessary for the service providers to perform credit checks or background checks.
- With Service Providers. We may disclose your information to our affiliates/subsidiaries and service providers, such as: property maintenance and management companies; data analytics providers; and companies that identify and repair errors that may impair the functionality of our Sites.
- In a Corporate Reorganization. We may disclose your information as part of a merger or acquisition, joint venture, corporate reorganization, financing, sale of company assets, or similar transaction. We may also disclose the data in the unlikely event of insolvency, bankruptcy, or receivership.
- For Legal Process & Protection. We may disclose your information to satisfy any law, regulation, legal process, governmental request, or where we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary: (1) to enforce or apply agreements; (2) to initiate, render, or bill for use of the Sites; (3) to protect our rights or interests, property or safety or that of others; (4) in connection with claims, disputes, or litigation – in court or elsewhere; (5) to protect users of our Sites and other carriers, providers, or partners from fraudulent, abusive, unlawful, or otherwise improper use of our Sites; (6) to facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a government.
Storing & Protecting Data and Information
Reszi does not guarantee the complete security of your information, however, we take commercially reasonable steps to ensure your information is protected in accordance with all applicable laws and regulations, as appropriate to the sensitivity of such information.
Cookies & Related Technology
Our Sites may use cookies, beacons, pixel tags, scripts, and other similar technologies. We use these technologies to support the functionality of our Sites, perform analytics, determine how users interact with our Sites, and other related purposes. To learn more about your choices with regard to these technologies, see “Your Choices” below.
- What is a Cookie? A cookie is a small file containing a string of characters that is sent to your computer or device when you visit our Sites. These cookies then communicate with servers, ours (e.g., first-party cookies) or those of another third-party (e.g., third-party cookies) that we have authorized to place on our Sites. When you visit our Sites again, the cookie allows us to recognize your browser or device. Cookies may store unique identifiers, user preferences, and other information.
- How Long Do Our Cookies Last? We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer until you, or your browser, erase them. Persistent cookies have varying durations that are dependent on their expiration date.
- What Kinds Of Cookies Do We Use? Our Sites may use a variety of cookies:
- Necessary Cookies. These cookies are necessary for you to browse the Sites and use their features, such as accessing secure areas of the Sites. Without these cookies, certain aspects of the Sites may not be available to you.
- Preferences Cookies. These cookies collect information about how you have used the Sites in the past and allow the Sites to remember the choices you have made. These cookies allow us to improve how the Sites work for you and tailor the Sites to your preferences.
- Analytics Cookies. These cookies collect information about how you use the Sites, such as which pages you most often visit on the Sites, the time you spend on the Sites, which links you click on, and any issues encountered. These cookies help us understand how visitors interact with the Sites.
- What Other Types Of Technologies are Used? Our Sites, and some of our email communications, may from time to time contain small electronic files known as beacons (also known as web beacons, clear GIFs, pixel tags, single-pixel GIFS) that permit us, for example, to count users who have visited those pages or opened an email communication, and for other related statistical analysis. Beacons in email marketing campaigns allow us to track your responses and your interests in our content, offerings, and Sites. You may use the tools in your device to disable these technologies as well.
Links To Third-Party Sites
Our Sites may contain links to third-party websites and services. Please note these links are provided for your convenience and information, and may operate independently from us and have their own privacy policies and/or notices. You are strongly encouraged to review such policies or notices. We do not endorse or make any representations or warranties concerning, and will not in any way be liable for, any informational content, products, services, software, or other materials available on other websites, even if one or more pages of the other websites are framed within, or linked to, a page of our Sites.
Do Not Track
Our Sites may collect information about your online activities, over time and across our Sites. Third parties may also collect information about your online activities, over time and across different internet websites, online or cloud computing services, online applications, or mobile applications. Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Sites do not currently change the way they operate based upon detection of a “Do Not Track” or similar signal.
YOUR CHOICES
The following is an outline of various choices and rights.
Opt-Out Of Communications
We may send you email messages, direct mail offers, or other communications regarding our Sites and Services unless you ask us not do so. At any time, if you no longer want to receive certain communications from us via email or text message, simply click the “unsubscribe” link in the email or reply STOP (or as otherwise instructed) to the message. Please note, you may not be able to unsubscribe from service-related correspondence from us, such as message relating to your account and use of our Sites or Services.
Control Cookies
In addition, web browsers allow some control of most cookies through browser settings. To find out more about cookies, including how to manage and delete cookies through browser settings, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Sites. In addition to adjusting your browser and device settings, as outlined above, you may also control how cookies and related technologies are set and used on your device by visiting the following sites:
Accessibility
Consumers with disabilities may access this Privacy Policy and other notices in an alternative format by contacting us at privacy@reszi.com.
Changes
We may change this Privacy Policy from time to time. Any and all changes to this Privacy Policy will be reflected on this page and, when appropriate, provided to you electronically or in person. The last updated date will be stated at the top of this Privacy Policy. You should regularly check this page for any changes to this Privacy Policy.
Contact Us
If you have questions or concerns about this policy, you can contact us at privacy@reszi.com .